30-Day Refund Policy

We stand behind the quality of our products and want you to feel confident in your purchase.

If you’re not satisfied with an eligible product, you may request a refund within 30 days of delivery.

Eligibility

To qualify for a refund:

• The request must be made within 30 days of the product delivery date.
• At least 14 days must have passed since delivery to allow adequate time to evaluate the product.
• The product must be your first purchase of that specific item from Pharmacy Solutions.
• Refunds are limited to the first three eligible products purchased within any 12-month period.

Bundle and Multi-Product Orders

For orders containing multiple products, refunds are limited to the three highest-priced eligible products, less any discounts applied to the order.

If multiple quantities of the same product are purchased, the Money-Back Guarantee applies to one unit of that product. Additional units may be eligible for store credit at Pharmacy Solutions’ discretion.

Refund Amount

Approved refunds will be issued to the original method of payment and will exclude:

• Original shipping charges
• Applicable shipping taxes
• Any return shipping fees incurred by Pharmacy Solutions

Non-Eligible Purchases

The following are not eligible for refund:

• Repeat purchases of a previously refunded product
• Products purchased for resale
• Products outside the 30-day guarantee period
• Products exceeding the annual refund limits described above

Undeliverable or Refused Shipments

Orders returned as undeliverable, refused at delivery, or returned without prior authorization may be refunded once received and processed by our warehouse. Refunds will be reduced by any shipping and return shipping charges incurred.

Please allow 2–4 weeks for processing after the returned shipment is received.

How to Request a Refund

To request a refund, please contact our Customer Care team at:

orders@pharmacy.solutions

Please include your order number and the product(s) for which you are requesting a refund.

Pharmacy Solutions reserves the right to deny refund requests that do not meet the requirements of this policy.