July is UV Safety Awareness Month! Shop Sun Protection Essentials.
Security Policy
Pharmacy Solutions
Effective Date: July 1, 2026
Last Updated: July 1, 2026
OUR COMMITMENT TO SECURITY
At Pharmacy Solutions, safeguarding patient information, healthcare data, and personal information is a fundamental responsibility. We maintain a comprehensive information security program designed to protect the confidentiality, integrity, and availability of information entrusted to us by patients, healthcare providers, employees, and business partners.
Our security practices are designed to support compliance with applicable federal and state regulations, including the Health Insurance Portability and Accountability Act (HIPAA), and to help protect against unauthorized access, disclosure, alteration, or destruction of sensitive information.
While no security system can guarantee absolute protection, Pharmacy Solutions continuously evaluates and enhances its security controls to address evolving threats and risks.
INFORMATION WE PROTECT
Our security program is designed to protect information including:
- Protected Health Information (PHI)
- Personally Identifiable Information (PII)
- Prescription information
- Medical and treatment information
- Provider information
- Patient communications
- Payment information
- Account credentials
- Business and operational data
ADMINISTRATIVE SAFEGUARDS
Pharmacy Solutions maintains administrative controls designed to promote information security and regulatory compliance.
These safeguards may include:
- Information security policies and procedures
- HIPAA compliance programs
- Workforce privacy and security training
- Access management procedures
- Vendor and business associate reviews
- Risk assessments
- Incident response planning
- Security awareness initiatives
- Periodic compliance reviews and audits
Access to sensitive information is granted only to authorized personnel who require such access to perform their job responsibilities.
TECHNICAL SAFEGUARDS
Pharmacy Solutions employs technical safeguards designed to protect systems and data from unauthorized access and misuse.
These safeguards may include:
Encryption
- Encryption of data during transmission using industry-standard secure protocols.
- Encryption of sensitive information where appropriate and supported by applicable systems.
Access Controls
- Role-based access controls.
- Authentication requirements for authorized users.
- Account management procedures.
- Least-privilege access principles.
Monitoring and Logging
- System activity monitoring.
- Security event logging.
- Audit trail capabilities where applicable.
- Detection of suspicious or unauthorized activity.
Network Security
- Firewalls and network segmentation.
- Intrusion detection and prevention technologies.
- Malware protection measures.
- Security monitoring and threat detection tools.
Application Security
- Secure development practices.
- Vulnerability assessments.
- Software patching and maintenance.
- Security reviews of systems and applications.
PHYSICAL SAFEGUARDS
Pharmacy Solutions maintains physical security measures designed to protect facilities, equipment, and information assets.
Physical safeguards may include:
- Controlled facility access
- Visitor management procedures
- Secured work areas
- Equipment protections
- Environmental safeguards
- Secure disposal of sensitive information and media
PASSWORD AND ACCOUNT SECURITY
Users who access Pharmacy Solutions websites, portals, or online services are responsible for maintaining the confidentiality of their account credentials.
Users should:
- Create strong passwords.
- Protect login credentials.
- Avoid sharing passwords.
- Log out of shared devices.
- Notify Pharmacy Solutions immediately of suspected unauthorized account activity.
Pharmacy Solutions reserves the right to suspend or terminate accounts when unauthorized activity is suspected.
WEBSITE SECURITY
Our websites and online services utilize security measures intended to help protect users and information.
These measures may include:
- Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption
- Security monitoring
- Access restrictions
- Vulnerability management
- System updates and maintenance
Users are encouraged to verify that they are visiting authorized Pharmacy Solutions websites before submitting information.
THIRD-PARTY SERVICE PROVIDERS
Pharmacy Solutions may engage third-party service providers to support technology, hosting, communications, analytics, payment processing, shipping, and operational functions.
Where appropriate, we:
- Evaluate vendor security practices.
- Require contractual security obligations.
- Execute Business Associate Agreements when required by HIPAA.
- Limit information sharing to authorized purposes.
Despite these efforts, Pharmacy Solutions cannot guarantee the security practices of independent third parties.
SECURITY INCIDENT RESPONSE
Pharmacy Solutions maintains procedures designed to identify, investigate, respond to, and mitigate potential security incidents.
Our response processes may include:
- Incident detection and analysis
- Containment and remediation
- Risk assessment
- Documentation and review
- Regulatory reporting when required
- Notification to affected individuals when required by law
BREACH NOTIFICATION
In the event of a breach involving unsecured Protected Health Information or other sensitive information, Pharmacy Solutions will provide notifications as required by applicable federal and state laws, including HIPAA.
Notifications may include:
- Description of the incident
- Types of information involved
- Recommended protective actions
- Measures taken to address the incident
- Contact information for additional assistance
USER RESPONSIBILITIES
Security is a shared responsibility.
Users of Pharmacy Solutions services should:
- Protect account credentials.
- Use secure internet connections when possible.
- Keep devices updated.
- Install security updates and antivirus software.
- Monitor account activity.
- Report suspicious communications.
- Avoid transmitting sensitive information through unsecured channels.
EMAIL AND ELECTRONIC COMMUNICATIONS
While Pharmacy Solutions takes reasonable measures to protect electronic communications, email and other electronic communication methods may not always be fully secure.
Users should exercise caution when transmitting sensitive information electronically and utilize secure portals or approved communication methods whenever available.
PHISHING AND FRAUD PREVENTION
Pharmacy Solutions will never request passwords, payment credentials, or sensitive account information through unsolicited email communications.
If you receive a suspicious communication claiming to be from Pharmacy Solutions, please contact us immediately using verified contact information.
VULNERABILITY DISCLOSURE
Pharmacy Solutions appreciates responsible disclosure of potential security vulnerabilities.
Individuals who believe they have identified a security issue affecting Pharmacy Solutions systems are encouraged to report the issue promptly and responsibly.
Security reports may be submitted to:
Please provide sufficient detail to allow investigation and verification of the reported issue.
Pharmacy Solutions requests that researchers:
- Avoid accessing patient information.
- Avoid disrupting operations.
- Avoid exploiting vulnerabilities beyond what is necessary to demonstrate the issue.
- Allow reasonable time for investigation and remediation.
SECURITY PROGRAM REVIEW
Pharmacy Solutions regularly reviews and updates its security program to address:
- Emerging threats
- Regulatory requirements
- Technology changes
- Operational risks
- Industry best practices
Security controls and practices may be modified without prior notice as part of our ongoing commitment to protecting information.
CONTACT INFORMATION
For questions regarding this Security Policy or to report a security concern, please contact:
Pharmacy Solutions
Attn: Security Officer
1921 West Pioneer Parkway
Arlington, Texas 76013
POLICY CHANGES
Pharmacy Solutions reserves the right to modify this Security Policy at any time. Updates will be posted to our website and reflected by the “Last Updated” date above.
Continued use of our services following publication of updated policies constitutes acceptance of the revised policy.
